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How Much Do Reputation Management Services Cost?

How Much Do Reputation Management Services Cost?

When it comes to property management marketing, reputation is currency. Owners, tenants, and even AI tools like ChatGPT are making decisions based on your reviews and brand presence before they ever call your office. That makes reputation management services less of a luxury and ...
How to Handle Negative Google Reviews (and When to Flag Them)

How to Handle Negative Google Reviews (and When to Flag Them)

Key TakeawaysRespond first, report second: Always acknowledge negative reviews with professionalism, then assess whether reporting is necessary. Know the categories: Google provides clear reporting categories for unfair, irrelevant, or harmful reviews—use them strategicall...
Perception is Power: Control Your Narrative

Perception is Power: Control Your Narrative

If you don’t tell your story, someone else will.And here’s the kicker: that “someone” might not even be a person. It could be ChatGPT — confidently telling the internet all about your brand based on outdated reviews, mismatched social media posts, or...
Why Your Next Client Might Come from ChatGPT — And How Reviews Help

Why Your Next Client Might Come from ChatGPT — And How Reviews Help

Imagine this: a property owner in Reno types into ChatGPT:“Which property management companies in my area have the best reviews?”Seconds later, ChatGPT replies with a tidy list. Your competitor is at the top — glowing star rating, recent reviews, praises about r...
One Bad Reddit Thread: How a Single Post Can Wreck Your Conversions

One Bad Reddit Thread: How a Single Post Can Wreck Your Conversions

Key Takeaways: Reddit content ranks highly in Google—meaning even one negative thread about your business can appear alongside your website in search results. A single bad post can harm conversions by associating negative sentiment with your brand and pushing your site dow...
The Ripple Effect of Employee Happiness on Customer Experience

The Ripple Effect of Employee Happiness on Customer Experience

In property management, the conversation often centers around owners, tenants, and investors. But there’s another group that has a huge impact on whether those people feel satisfied: your employees.Happy employees don’t just create a better workplace, they create bett...
How Great Reviews Lower Your PPC Spend

How Great Reviews Lower Your PPC Spend

How Great Reviews Lower Your PPC SpendWhen it comes to PPC (Pay-Per-Click), most marketers focus on keywords, bids, and landing pages. But there’s another powerful lever you might be overlooking: your reviews.Why Reviews Matter for PPCHigher Quality Scores: Google and other...
More Clicks, Lower Costs: The Google Stars Effect

More Clicks, Lower Costs: The Google Stars Effect

Every business owner knows the challenge: you need more leads, but advertising online feels like you’re constantly paying more just to keep up. Google Ads, in particular, can feel like a crowded auction where only the big spenders win. But what if there was a smarter way to...
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What’s New With PMW

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Thankful for Innovation – The Design & Build Teams Reflect

Thankful for Innovation – The Design & Build Teams Reflect

As the year winds down, it’s natural to take a step back and reflect on what has shaped us. At PMW, innovation has always been a driving force, but behind every breakthrough lies something even stronger: the people who create, refine, and reimagine the way we serve our clie...
Thankful for Relationships – The Client Success Team Reflects

Thankful for Relationships – The Client Success Team Reflects

The holiday season always invites us to pause and look around. Between the busy schedules, client calls, and the projects that keep us moving forward, it’s easy to forget just how much happens through connection. Relationships are at the heart of every success story here at...

SEO For Property Managers

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Better Together: When Function Meets Beauty in Web Design

Better Together: When Function Meets Beauty in Web Design

A great website is more than a digital storefront; it’s the foundation of a property management company’s online presence. It has to look appealing, reflect brand personality, and function effortlessly for every visitor. This balance between visual creativity and tech...
Is Website Design the Secret Ingredient to Better SEO?

Is Website Design the Secret Ingredient to Better SEO?

A great website doesn’t just look good, it performs. Many people think SEO success depends entirely on keywords and backlinks, but design plays a bigger role than you might expect. A well-built website makes it easier for both users and search engines to understand and navi...
Is a Free Web Design Service a Good Idea?

Is a Free Web Design Service a Good Idea?

They say even the grandest castle crumbles if it’s built on weak foundations, and the same truth applies to your digital presence.In the property management world, your website isn’t just a pretty façade; it’s your top-performing agent, your deal closer, ...

Lead Generation

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How to Design Display Ads That Actually Convert

How to Design Display Ads That Actually Convert

You’ve probably seen hundreds of ads online — but how many do you actually click? Chances are, only the ones that catch your eye and make it clear what’s in it for you.That’s exactly what a great display ad does — it stands out, feels trustworthy, an...
How Does Site Design Affect Cost Per Click?

How Does Site Design Affect Cost Per Click?

When most people think about lowering Cost Per Click (CPC) in Google Ads, they focus on keyword strategy, bidding, and ad copy. But one of the most overlooked factors that can directly influence CPC, and overall ad performance, is your website’s design.Let’s brea...
Why Your Reviews Could Be the Reason Your PPC Campaign Fails

Why Your Reviews Could Be the Reason Your PPC Campaign Fails

Running pay-per-click (PPC) campaigns is one of the fastest ways for property management companies to generate new owner leads. With the right targeting, keywords, and ad strategy, you can put your business in front of investors and landlords searching for property management ser...

Education

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Horror Story – When PPC Meets Bad Design

Horror Story – When PPC Meets Bad Design

There’s nothing scarier in marketing than spending money on ads that don’t work.You set up your Google Ads, craft clever headlines, target the right audience, and watch the clicks roll in — but the leads never follow. It feels like your marketing budget has vani...
Fright Night Feedback: The Creepiest Reviews We've Ever Seen

Fright Night Feedback: The Creepiest Reviews We've Ever Seen

Every property management company has faced a terrifying moment of its own: opening Google to find a one-star review that seems more like a horror story than real feedback. Some are angry, some are absurd, and some leave you wondering if the reviewer even interacted with your com...

Customer Case Studies

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A Bright New Site for Property Management in Los Angeles & Orange County

A Bright New Site for Property Management in Los Angeles & Orange County

A Bright New Look for Property Management Excellence in Los Angeles & Orange CountyWhen it comes to property management in Southern California, professionalism and clarity are key — and HCM Property Management’s new website captures both beautifully. Designed to r...
Turning Reviews Around: A Real-World Reputation Comeback

Turning Reviews Around: A Real-World Reputation Comeback

Reputation can make or break a property management company. One client learned this the hard way when their online reviews stalled at a 3.5-star average. Even with years of experience and satisfied owners, that number wasn’t telling the real story of their business. Prospec...

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